Safeco 24×7 Security Services Limited’s shopping mall and retail security guards are tasked with protecting people and property through patrols, surveillance, emergency response, and customer service. Their responsibilities include deterring and responding to crimes like shoplifting and vandalism, managing crowds, assisting customers, enforcing rules, and ensuring the overall safety and security of the shopping environment. Security guards for shopping malls and retail stores protect people and property through a variety of tasks, including crime prevention and customer assistance. They provide a highly visible and proactive presence that deters theft and other criminal activity.
Key Responsibilities of Shopping Malls Security:
(1) Deterrence and Prevention: Their visible presence discourages criminal activity, shoplifting and vandalism. (2) Patrols and Surveillance: They conduct regular patrols of the mall and monitor CCTV footage to identify suspicious activity. (3) Incident Response: They respond to calls for assistance, disturbances, and emergencies, ensuring a swift and calm response. (4) Crowd Control: Guards manage crowds during busy periods or sales to maintain order and ensure public safety. (5) Conflict De-escalation: They are trained to handle conflicts, aggressive behavior and disorderly conduct using de-escalation techniques. (6) Customer Service: They provide assistance to customers, including directions, helping with lost children or items and offering a welcoming presence. (7) Policy Enforcement: Guards enforce mall and store policies such as no-trespassing rules or specific rules during events. (8) Emergency Assistance: They coordinate with police, fire departments and emergency medical services when necessary. (9) Documentation: All incidents, security issues and observations are documented to maintain a record of activities.
Why Shopping Malls & Retail Guard Are Essential?
(1) Increased Safety and Security: Guards create a safer environment for shoppers and employees. (2) Better Customer Experience: Shoppers feel more secure and comfortable, leading to a more positive shopping experience. (3) Reduced Losses: Proactive security measures and trained staff help prevent theft and reduce losses. (4) Improved Reputation: A strong security presence enhances the mall’s reputation and attracts more customers. (5) Risk Management: Professional security services identify and address potential threats before they become serious problems. (6) Protects assets: Beyond merchandise, security guards protect a store’s and mall’s valuable assets, including equipment and infrastructure. (7) Surveillance: They monitor CCTV systems in real-time and review footage to detect suspicious activity. Some guards may also work undercover to observe shopper behavior.
We assure you, Safeco 24×7 Security Services Ltd. is a security-based government-approved and ISO 9001:2015 Quality Management System (QMS) certified organization. We are always committed to working with 100% confidence to help our clients feel more secure in their daily lives, careers and business. Professional confidential services you can trust.
Head Office: Ka-25, Jagannathpur, Shahid Abdul Aziz Road, Vatara, Bashundhara R/A, Dhaka-1229, Bangladesh.
